FAQs

 
FAQs | you clever monkey

HOW DOES THIS WORK?

All of our resources are digital files which are emailed to you shortly after purchase. With over 500 products to choose from you can make your purchase from our blog shop, Teachers Pay Teachers store or Etsy.

Once delivered to your inbox, you can download and print the pages you need for class immediately. 

Many of our classroom decor resources can also be edited to suit your needs. You can choose your own fonts, add in text, change their size to make them uniquely yours.

Our editable resources are created as Microsoft PowerPoint files and you will need an up to date version of PowerPoint to open and edit the file.

Our other resources are PDFs so you will require a PDF Reader to open these files. I recommend installing Adobe's free PDF Reader on your computer.

OUR TERMS OF USE

Purchasing one of our resources entitles you to reproduce pages in limited quantities for single classroom or homeschool use. You can use your resource for years to come and will receive free updates for the life of the resource.

You can not copy our resources for others to use or duplicate them for a friend, colleague or school. Instead, an additional licence should be purchased.

Copying any part of our products and placing them online in any form is strictly prohibited. This is a breach of the Digital Millennium Copyright Act (DMCA). Use of our resources for commercial purposes is strictly forbidden without written permission.

Our full terms of use can be accessed here

Our returns policy can be accessed here.

Our privacy policy can be accessed here.

OUR TROUBLESHOOTING GUIDE


HOW LONG WILL I HAVE ACCESS  TO THE FILE?

You will have access to the resource for the lifetime of the product. Updates made to the resource will also me made available to you at no extra cost. You may want to follow us on Instagram or subscribe to our newsletter to make sure you don't miss anything. Adding our email address to your safe sender list will also ensure you don't miss any updates coming your way.

HOW MANY TIMES CAN I DOWNLOAD THE FILE?

You can use the link provided to download your file whenever you need but you can not share the link with anyone else. Copying any part of our products and placing them online in any form is strictly prohibited. This is a breach of our copyright and the Digital Millennium Copyright Act (DMCA). Use of our resources for commercial purposes is also strictly forbidden without written permission. They are intended for single classroom use only.

WHERE CAN FIND THE PERMISSION TO PRINT?

You can find the print permission on the last page of all of our resources if you are wanting to have somewhere like Staples or Officeworks print pages for you.

DO I NEED A PASSWORD FOR THE PDF FILES?

Some of our resources have been saved as PDFs to help secure their formatting and/or to meet copyright restrictions. To protect this, a password has been added to prevent editing only, not to prevent printing. If you are using a PDF reader that asks for a password, it's recognising a password applies but isn't able to distinguish why. Try downloading and saving the file before opening it in ADOBE Reader which is free to download. Install ABODE, restart your computer to apply the install and then reopen your saved PDF with ADOBE Reader or the paid version Acrobat Pro.

WHY ARE THERE BOXES PRINTING ON MY PDF?

Sometime you will see black boxes appear behind images on your PDF. It usually means your ADOBE Reader needs updating but it is very annoying as it doesn't show up on your print preview... something I discovered one night after printing 52 pages at home! To resolve this, update your PDF Reader, restart your computer to install the update and then print a single test page to ensure all is good. I also recommend only printing from your downloaded saved copy as the back boxes sometimes appear when printing from the preview screen that opens in your browser window.

WHY DO THE FONTS LOOK DIFFERENT?

All of our editable resources have been created as PowerPoint files. The fonts have been saved to the file but you will need an up to date version of Microsoft PowerPoint for this functionality to work correctly. I've used the online version of Microsoft Office 365 to create these editable resources.

Download your copy and save it to your computer or USB. Open the saved version for printing rather than using the one that sometimes opens in your browser window as this may also impact some of the saved functionality. If your fonts are misaligned on opening, this usually indicates the version of Power Point you are using doesn't recognise the saved functionality or, in some cases, your school server is blocking this function. Given the different systems and versions of PowerPoint people may be using, I can not guarantee the saved fonts will be available to all users but I have used them for demonstration purposes to show you how you might consider using the various resources. All of the text in our PowerPoint files can easily by changed to your own choice of font.

I LIKE THE FONTS YOU USE. WHERE CAN I FIND THEM?

You can find all of the fonts used in our resources credited on the final page of each file.

WHERE IS YOUR PRIVACY POLICY?

You can find our privacy policy here.